FAQ

How does the recovery seed work?

The Recovery seed usually contains a sequence of 24 words - uniquely and securely generated inside your Bomow when you first set it up.

It is very important to keep this backup sentence secret and safe!

In case your device gets lost, you will need the seed for recovery - a simple process when you enter the words of your seed, in the order as prompted, into a new Bomow device. You may also use any other Bitcoin wallet that supports the same standard as Bomow(BIP39).

Do not underestimate the process of writing down the seed; make sure you have all words correctly spelled and in the right order.

Never make a digital copy of your seed, i.e. do not store it in any form on any computer, mobile phone or cloud storage. Consider your seed compromised once you make a digital copy of it, even if you do it on an offline device such as a copy machine or a digital camera. We cannot stress this enough: only store the seed offline - written on a piece of paper, engraved, or with a Cryptosteel (not available at the moment, waiting to be restocked).

What does the Recovery seed actually represent?

Bomow doesn't store anything else than a "master key" it its memory. The 24 words sequence, which is your Recovery seed, is the representation of your master key translated into human-readable words.

Your Bomow creates a unique structure of private keys out of this single master key that are then used to:

        Sign your bitcoin transactions.

        Encrypt your passwords in Bomow Password Manager.

        Log into websites, or servers via SSH.

        Sign messages.

This means that if you lose your Recovery seed, you may lose access to all of those features. Read more about "What If" situations in the Bomow User Manual.



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Contact: Bomow Technology Co,. LTD

Tel: 18165736874 

Email: support@bomow.com.cn 

Add:13620 Benson Ave. Suite B Chino, CA. 91710