FAQ

My transaction is still unconfirmed!

If you provided a lower fee, it may take some time until the transaction is included in the next block (confirmed by the respective network). In some cases, when the fee is very low, the transaction might not processed at all and will return to its source after a few days. 

It is important to know that the Bomow hardware wallet is only responsible for signing the transaction when sending from the device. It is not responsible for confirming the transaction on the respective network.


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Contact: Bomow Technology Co,. LTD

Tel: 18165736874 

Email: support@bomow.com.cn 

Add:13620 Benson Ave. Suite B Chino, CA. 91710